How we handle your information.
Who we are
Aetherion Energy (“Aetherion,” “we,” “us”) builds lithium battery and inverter systems for RVs and boats through two divisions, TrailForge Power and True Current Power, from our shop in McKinney, Texas. This policy covers this website. The TrailForge Power and True Current Power websites have their own privacy policies.
What we collect
What you send us. When you use the contact form we receive your name, email address, phone number if you give one, what your message is about and the message itself. If you call or email us, we receive whatever you choose to share.
How you use the site. We may use Google Analytics to understand how the site is used. It records things like the pages you view, the links you click (including links to our division websites), the site that referred you, your device and browser type, and an approximate location based on your IP address. Google Analytics uses cookies to do this.
Server logs. Our hosting provider, Vercel, processes technical information such as IP addresses and request details to deliver the site and keep it secure.
How we use it
- To reply to you, size a system, give you a quote and schedule work.
- To pass your request to the right division, TrailForge Power for RVs or True Current Power for boats.
- To understand which parts of the site help people, and improve it.
- To keep the site and our systems secure and to meet legal obligations.
We do not sell your personal information.
Who we share it with
We share information only with service providers that work for us, such as our website host (Vercel), our analytics provider (Google) and the tools we use to receive and manage messages, and only so they can provide those services. We may also share information between Aetherion Energy and its divisions to answer your request, and when the law requires it.
Cookies
The site does not set cookies for its own features. If Google Analytics is enabled, it sets cookies to tell visits apart. You can block or delete cookies in your browser settings, or install the Google Analytics opt-out add-on.
How long we keep it
We keep messages and contact details for as long as we need them to respond to you, complete any work and keep our business records. Analytics data is kept for the period set in our Google Analytics account and then deleted.
Your choices
You can ask us what information we hold about you, and ask us to correct or delete it. Depending on where you live, you may have other rights under state privacy laws. Contact us using the details below and we will respond within the time the law requires.
Security
The site is served over an encrypted connection (HTTPS), and we limit access to the information you send us to the people who need it to help you. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Children
This site is not directed to children under 13, and we do not knowingly collect their information.
Changes to this policy
If we change this policy we will post the new version here and update the date at the top.
Contact us
Questions about this policy or your information? Use the contact form, email or call . Aetherion Energy, McKinney, Texas.